Product Warranty
1-Year Warranty + 6-Month Direct-Purchase Extension
Eligible Nature Dimensions filters and ATO systems include a 1-year limited warranty covering manufacturing defects. Products purchased directly from Nature Dimensions receive an additional 6-month warranty extension, for 18 months of total coverage.
Please register within 30 days of purchase and keep your proof of purchase. Orders from our official Nature Dimensions store qualify for the 6-month extension; purchases through other retailers receive the standard 1-year warranty unless otherwise stated.
Lifetime Warranty via Auto-Refill (Covers accidental damage too!)
- Subscribe to our Auto-Refill Program to receive a lifetime warranty for your N-Clear filters.
- Enjoy 20% off fleece rolls as part of the Auto-Refill subscription.
Warranty Policies
File a Claim
To file a warranty claim, please submit a request via the link below.